Restaurant Manager Salters Restaurant Barossa

Penali Cellar Doors
29 August 2023
435 Angaston Road, Angaston, Barossa, Australia
Job Type
Closing Date
Friday 15th September


Position 0verview

The Restaurant Manager oversees and manages the daily operations of Salter’s Kitchen restaurant and is the ‘face’ of the restaurant bringing a great attitude, vibrant personality and a true passion for food, beverage, customer service and all-round hospitality to the role.  The role is full-time and reports to the Saltram Venue Manager.


  • Oversees restaurant operation, ensuring compliance with health, safety, food handling, and hygiene standards and RSA regulations.
  • Drives high energy within venue.
  • Sets and maintains a high level of customer service, implementing effective and efficient systems and procedures.
  • Coordinates and manages front of house staff, leading an energetic team to deliver high quality service to guests.
  • Recruits, coaches, inducts and mentors new employees to build and maintain a strong and positive team culture.
  • Supports venue marketing strategies to grow the business.
  • Creates and implements new ideas and processes to improve the business.
  • Manage all facets of wine list presentation and wine service.
  • Ensures customer satisfaction with all aspects of the restaurant and dining experience.
  • Handles customer complaints, resolving issues in a diplomatic and courteous manner.
  • Demonstrates a strong ability to meet company KPIs.
  • Collaborates with the Venue Manager, Functions & Events Manager, restaurant team and the leadership team to deliver shared outcomes.
  • Maintains sales records and tracks cash receipts.
  • Sets and manages clear customer satisfaction and sales measures.
  • Performs other duties as assigned.

What you will bring

  • Experience working in restaurant operations, in a dynamic, fast-paced environment.
  • Energy, charisma and a love of wine, food, service and all things hospitality.
  • A real passion for great wine, food and hospitality.
  • The ability to ensure standards are maintained and the restaurant operates seamlessly.
  • An eye for detail and know how, to enhance guests experiences by looking for those little extras.
  • Ability to work autonomously while treating guests and the team with respect and kindness.
  • A professional and hands on approach, with a willingness to learn and develop;
  • A solution-focused, can do attitude
  • Ability to get your hands dirty to inspire and support the team
  • Immaculate personal presentation and hygiene
  • Strong communication skills and commercial acumen
  • Relevant qualifications and certificates
  • Excellent people management skills

Required Skills/Abilities

  • Strong supervisory and leadership skills.
  • Excellent interpersonal skills with a focus on customer service.
  • Excellent time management skills.
  • Excellent organisational skills and attention to detail.
  • Familiarity with food handling, safety, and other restaurant guidelines.
  • Proficient with Microsoft Office Suite or related software.

 Education and Experience

  •  High school diploma or equivalent required.
  • Previous restaurant experience required; management experience preferred.
  • Responsible Service of Alcohol Badge.

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