Full -Time Cellar Door Sales Ambassador

Two Hands Wines
25 November 2020
273 Neldner Road, Marananga, Australia
Job Type
Closing Date
11th December 2020


We are seeking a passionate, dynamic, fun and hard-working hospitality, tourism and sales gun to join our Cellar Door team!⁣

Reporting to the Cellar Door Manager, this full-time role is responsible for providing a unique wine tasting, sales experience and vineyard tours for visitors to our popular Cellar Door in the western ranges of Barossa Valley. This customer facing sales role will create a positive environment for customers, successfully converting into wine sales and membership to our Wine Club. It is envisaged your role will include but is not limited to:

Customer Service, Sales & Tourism

  • Deliver prompt and courteous service to visitors
  • Conduct individual and group tastings
  • Host Private Vineyard Experience tours
  • Promote the sale of wines and actively recruit members to the wine club
  • Provide local tourism information to visitors

Stock Control

  • Ensure adequate sales and tasting stock levels are maintained
  • Assist in stock-take activities as directed
  • Complete stock control records accurately
  • Follow standard operating procedures for managing stock


  • Complete administration records clearly and accurately in accordance with work instructions
  • Respond to customer queries promptly and in a professional manner
  • Competent use of cash register and electronic banking facilities
  • Complete dispatch paperwork clearly and accurately


  • Comply with company policies and legislation relating to OH&S, Equal Opportunity, Liquor Licensing Laws and Food Safety.
  • Follow Company Standard Operating Procedures
  • Attend meetings as required
  • Complete general housekeeping tasks as necessary


  • Experience in the hospitality or wine industry
  • Strong wine knowledge
  • Current drivers license, ability to drive a manual car & RSA Certificate is essential
  • Availability to 5 days per week in a full-time capacity
  • Must be available to work weekends
  • Willing to travel interstate for Wine Club and Consumer events
  • A Sense of humour
  • Ability to thrive in small team environments

To apply: EMAIL your cover letter and CV to felicity@twohandswines.com

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