We are seeking a passionate, dynamic, fun and hard-working hospitality, tourism and sales gun to join our Cellar Door team!⁣

Reporting to the Cellar Door Manager, this full-time role is responsible for providing a unique wine tasting, sales experience and vineyard tours for visitors to our popular Cellar Door in the western ranges of Barossa Valley. This customer facing sales role will create a positive environment for customers, successfully converting into wine sales and membership to our Wine Club. It is envisaged your role will include but is not limited to:

Customer Service, Sales & Tourism

• Deliver prompt and courteous service to visitors
• Conduct individual and group tastings
• Host Private Vineyard Experience tours
• Promote the sale of wines and actively recruit members to the wine club
• Provide local tourism information to visitors

Stock Control

• Ensure adequate sales and tasting stock levels are maintained
• Assist in stock-take activities as directed
• Complete stock control records accurately
• Follow standard operating procedures for managing stock

Admin

• Complete administration records clearly and accurately in accordance with work instructions
• Respond to customer queries promptly and in a professional manner
• Competent use of cash register and electronic banking facilities
• Complete dispatch paperwork clearly and accurately

General

• Comply with company policies and legislation relating to OH&S, Equal Opportunity, Liquor Licensing Laws and Food Safety.
• Follow Company Standard Operating Procedures
• Attend meetings as required
• Complete general housekeeping tasks as necessary

MUST HAVES:

• Experience in the hospitality or wine industry
• Strong wine knowledge
• Current drivers license, ability to drive a manual car & RSA Certificate is essential
• Availability to 5 days per week in a full-time capacity
• Must be available to work weekends
• Willing to travel interstate for Wine Club and Consumer events
• A Sense of humour
• Ability to thrive in small team environments

To apply: EMAIL your cover letter and CV to felicity@twohandswines.com