Based at Wilyabrup in Margaret River – one of the most dominant fine wine regions in Australia – this is a superb opportunity for an astute professional to join one of the most progressive houses in Australia. The cellar door is part of a customer experience that includes a unique on-site venue and format where customer service, passion and wine knowledge are central. The experience integrates with the restaurant (opening in October), guest house, events, a wine bar in Perth, an engaged DTC base and distribution network.
The drive behind Cherubino wines’ success is an uncompromising approach to quality from the vineyard to the dinner table and a dedication to customer service. The Margaret River cellar door has been recently renovated and the tutored tasting experience is very personalised – it is not a repetition of a common model. This engagement is an important part of building and maintaining the relationships with customers and leveraging the success of the City Cellar wine bar in Perth.
This is one of the most important customer-facing roles in the business and requires a high level of experience and passion for fine wine. The successful candidate will also be experienced with DTC channels, CRM and POS systems, venue management and have strong business acumen. The remuneration includes a generous salary, wine allowance and a well-planned incentive scheme, plus there is good scope for career progression in a growing business.
A detailed position description can be seen here: PD: Cellar Door Manager