Customer Service Representative

BackVintage Wines Australia
Published
3 June 2019
Location
Northbridge, Australia
Job Type
Category
Closing Date
14th June 2019

Description

Operating since 2003 and located in Northbridge, only 10mins from Sydney’s CBD, BackVintage Wines Australia is an established winery.

We manufacture and retail wine for sale direct to consumers Australia-wide.

We are looking for a reliable, innovative person to manage customer service and order entry aspects of the business.   A basic knowledge of wine and the wine industry is a pre-requisite.

You will be the first point of contact for BackVintage® clients.

Your day-to-day duties will include:

- Facilitating customers orders (phone/fax/email and online orders) and liasing with logistic companies to coordinate deliveries Australia-wide.

- Data entry
- Reconciliation of daily receipts and deliveries
- Preparation and packing of wine prior to shipment
- Local deliveries as required
- Assistance with Wine tastings

To be considered for this role, you will ideally have:
- A strong interest in wine
- Demonstrable prior Customer Service and Customer
Management skills (such as work in a bottle-shop or
cellar-door)
- Good sales communication skills
- Current drivers licence and proven ability to drive a
manual vehicle
- A valid NSW Responsible Service of Alcohol certificate.

Experience in the liquor industry will be highly regarded.
Flexible working hours will be considered.

If you would like to work with a company that gives you exposure to the world of wine please send us your CV.

Julian Todd, MD - BackVintage Wines Australia

Telephone (02) 9967 9880 or send your CV to jtodd@backvintage.com.au.
Go to www.backvintage.com.au

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